Kelly_birnbaum92
May 23, 2026
"Bought a few ebooks from yes24 and had..."
Bought a few ebooks from yes24 and had a smooth time reading them. Downloaded fine, and the app opened my books without any trouble. Page turning is okay—not super fancy, but gets the job done. Would use it again.
David_hines73
May 19, 2026
"Order tracking was not great"
The tracking on my order barely updated the whole time, which was frustrating. I just wanted to know where my package was, but the updates were not very helpful.
hello_dwight391
May 10, 2026
"Order was Right, no real issues"
I got exactly what I ordered from YES24, so no complaints there. The books all matched what I had in my cart and nothing was missing. Delivery was a little slow, but the Order itself was accurate, which is what mattered to me.
amyoyler6715
May 02, 2026
"Not bad, but I’m not totally convinced"
Yes24 has a decent mix of books and albums, and I’ve found some good stuff there. But weirdly, the things I actually want are missing or sold out more often than I’d expect. It makes me wonder if their stock is really as solid as it looks. I still use it, but I wish the selection was more reliable.
patty_Mcmahan91
April 30, 2026
"Had to keep checking for updates myself"
I’m not sure if I just had bad luck with my order, but the communication was really disappointing. After I placed it, I barely got any clear updates, and the shipping status just made me more confused. I kept wondering if I was missing something, but in the end I had to keep checking everything myself. Customer service did reply eventually, but it felt late and kind of like a copy-paste response. Maybe others have had a better experience, but for me it wasn’t great
StellaBurks
April 29, 2026
"Delivery took way too long"
My package showed up late, and I’m frustrated. The delivery itself already took way longer than expected, and on top of that I kept having to go through verification over and over, which was really annoying. Not a great experience at all
JosephVaughan
April 27, 2026
"I expected the cancellation process to be..."
I expected the cancellation process to be some kind of maze where they hide the exit button like it’s a government secret, but nope, it was actually easy. I canceled without any hassle, which almost made me suspicious, like… why was that so simple? But I’m not complaining.
MichaelRosas
April 27, 2026
"Great when it actually lets me log in"
I want to like the site because, to be fair, it’s useful when I can actually get into my account. But I keep getting logged out, and then the password reset either takes forever or just never shows up. A couple times I’m positive I had the right password, but it still told me the info was wrong. I tried another browser and even my phone, and it was the same mess. It’s really frustrating when all I’m trying to do is check an order. Support was there, I guess, but they didn’t really help much.
hello_james860
April 23, 2026
"The membership just isn’t worth it"
I gave the membership a fair shot, but the benefits didn’t really do much for me. I barely saved anything, and most of the perks felt underwhelming. I wouldn’t sign up again.
"Checkout was such a hassle..."
I tried to pay twice and the checkout just kept freezing on me. Then my cart reset after all that, which was really frustrating. Felt like a total waste of time.....
"Shipping cost is just ridiculous"
Well... the shipping cost feels way too high. I was ready to buy, but the extra charge at checkout made me think twice
ChristineSanchez
March 26, 2026
"Packaging felt a bit careless"
I ordered a few books from yes24.com and while the delivery itself was fine, the packaging felt like an afterthought. The box was thin, and one corner was already a little crushed when it showed up, which made me feel like nobody really cared much about how the order arrived.
Thankfully the books weren’t seriously damaged, but one cover did have a small dent. It’s not the worst experience, but for books, I expected a bit more protection and attention. I felt kind of ignored as a customer, so I’d give it 3 stars.
hello_tyler028
March 23, 2026
"Payment options are kind of a mess"
I tried to buy a book, but my card just kept getting rejected for some reason. It wouldn’t go through, and there wasn’t PayPal or any simple option for paying from overseas, which was frustrating.
emily_Porter84
March 17, 2026
"I use the YES24 app pretty..."
I use the YES24 app often to buy books and keep an eye on my orders, i’m mostly satisfied with it. It loads quickly enough for me, and payments usually go through without any trouble. The search feature works fine too, though it can feel a little slow when there are a lot of images or big sale pages. It’s not something that really bothers me too much, though. Overall, it does what I need, and I’d be even happier if they made it a bit smoother.
"Pretty easy site to use"
I use yes24.com every now and then, mostly when I’m looking for books, and it’s been simple to use. Finding stuff and checking out is usually quick. The search results can get a little messy sometimes and not always show what I meant, but overall it works fine for me and I havent had any big issues.
hello_violet864
March 10, 2026
"International shipping was such a hassle"
I ordered a few books to Europe the whole shipping process was a mess. The tracking barely moved for weeks, and customer service just keep sending the same copy-paste replies telling me to wait, without giving any real answer.
When the box finally showed up, the corners was crushed and one of the books had a bent cover. The shipping fee wasn’t cheap either, so it felt really disappointing. I don’t think I’d use them again for overseas orders
christine_Levesque89
March 10, 2026
"I ordered a used book from..."
I ordered a used book from yes24 and it showed up on time, which was nice. The condition was a little worse than I expected though (a few bent pages and some marks inside). It’s still totally readable, so I’m not too upset about it, but I was hoping it would be in slightly better shape. I’d say 3 stars feels about right
hello_alexis042
March 10, 2026
"Overall, I’d say the points value..."
Overall, I’d say the points value is solid. It’s not some huge game-changer, but it does help save a bit of money here and there, which I definitely appreciate.
doris.Lowell
March 08, 2026
"The return process was okay overall..."
The return process was okay overall, but it definitely took longer than I thought it would. Maybe I just expected it to move a bit faster, but I was kind of wondering if anyone else had the same experience...
hello_manuel589
March 01, 2026
"Preorder was a total mess"
I preordered this weeks ago and still haven’t gotten any clear update. Every time I reach out to support, they just give me some vague, useless answer like they’re reading off a script. it’s damn annoying and the whole thing feels handled by absolute clowns.